Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("AUP") sets out the rules and expectations for your use of www.sagaxstore.co.uk and our services. It is designed to protect SAGAX, our customers, and the integrity of our platform.

2. Prohibited Activities

You agree not to engage in any of the following activities whilst using our website:

2.1 Illegal Activity

Any use of the website to facilitate, encourage, or participate in illegal activity, including:

·         Fraud, forgery, or identity theft

·         Money laundering or terrorist financing

·         Intellectual property infringement

·         Sale of counterfeit goods

·         Any other criminal activity

2.2 Security & Access

You agree not to:

·         Attempt to gain unauthorised access to the website or systems

·         Hack, crack, or exploit security vulnerabilities

·         Use or distribute malware, viruses, or malicious code

·         Disrupt or interfere with website functionality

·         Breach confidentiality or security measures

2.3 Automated Access & Scraping

You agree not to:

·         Use bots, spiders, scrapers, or automated tools without permission

·         Extract, harvest, or bulk download product data or pricing information

·         Use automated methods to monitor website availability or performance

·         Conduct automated searches or queries that burden the server

·         Reverse engineer or bypass access controls

Limited automated access is permitted for legitimate search engines and bots that respect our robots.txt file.

2.4 Abuse & Harassment

You agree not to:

·         Harass, threaten, or abuse SAGAX staff or other users

·         Send unsolicited emails, spam, or bulk messages

·         Post abusive, offensive, or defamatory content

·         Engage in cyberbullying or discrimination

2.5 Intellectual Property Infringement

You agree not to:

·         Copy, reproduce, or distribute our content without permission

·         Use our images, logos, or designs for competing purposes

·         Plagiarise or republish our content

·         Violate third-party intellectual property rights

2.6 Fraudulent Activity

You agree not to:

·         Use stolen or fraudulent payment methods

·         Provide false or misleading information

·         Engage in refund fraud or chargeback scams

·         Create multiple accounts to circumvent policies

·         Impersonate others or misrepresent your identity

3. Phishing & Social Engineering

You agree not to attempt to deceive SAGAX staff or customers through:

·         Phishing emails or fake websites

·         Pretending to be SAGAX or our representatives

·         Requesting sensitive information through deceptive means

·         Social engineering tactics

4. Account Responsibilities

If you create an account on our website, you are responsible for:

·         Maintaining the confidentiality of your login credentials

·         Notifying us immediately of unauthorised access

·         All activities conducted through your account

·         Providing accurate and up-to-date information

5. Consequences of Violation

If you breach this Acceptable Use Policy, SAGAX may:

·         Suspend or terminate your account immediately

·         Refuse service to future orders

·         Report the violation to relevant authorities

·         Pursue legal action to recover damages

·         Share information with law enforcement if required

6. Monitoring & Enforcement

SAGAX reserves the right to:

·         Monitor website activity for violations

·         Implement technical measures to prevent abuse

·         Investigate suspected violations

·         Take immediate action to protect the platform

7. Third-Party Reporting

If you discover a security vulnerability or policy violation, please contact us immediately at:

·         Email: contact@sagaxstore.co.uk

Provide detailed information about the issue and steps to reproduce it. We will investigate and respond promptly. Do not publicly disclose vulnerabilities before notifying us.

8. Governing Law

This Acceptable Use Policy is governed by the laws of England and Wales.

9. Contact

For questions about this policy, contact: contact@sagaxstore.co.uk