Terms & Conditions

1. ACCEPTANCE OF TERMS

By accessing, browsing, or making purchases on www.sagaxstore.co.uk, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must cease using this website immediately.

2. ABOUT US

SAGAX is an online retailer specialising in premium heavyweight apparel, operating from London, United Kingdom. Our website is operated in compliance with UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations.

3. PRODUCT INFORMATION

We aim to provide accurate descriptions, images, and pricing. However:

  • Product colours may vary slightly depending on your device's screen settings.

  • Images are for illustrative purposes to showcase our 280 gsm heavyweight fit.

  • We reserve the right to correct any errors in descriptions or pricing.

  • Availability is subject to current stock levels and production capacity.

4. PRICING & AVAILABILITY

All prices are displayed in British Pounds (GBP). Prices are subject to change without notice.

  • Delivery Charges: Product prices do not include shipping costs. Shipping fees are calculated at checkout based on the delivery destination and order value. Free shipping is available exclusively for eligible orders within the United Kingdom that meet the minimum spend threshold (£90) as outlined in our Shipping Policy. All other destinations, including Europe, are subject to standard delivery charges.

  • We reserve the right to update pricing, correct errors, or discontinue products without prior notice.

  • If an item becomes unavailable after an order is placed, we will notify you and offer an alternative or a full refund.

5. ORDERS & ACCEPTANCE

Your order is an offer to purchase. It is only confirmed once:

  • You receive an order confirmation email.

  • Payment has been successfully processed.

  • We reserve the right to refuse or cancel any order for reasons including suspected fraud, stock unavailability, or breach of these Terms.

6. PAYMENT

We accept Visa, Mastercard, American Express, PayPal, Klarna, Google Pay, and Apple Pay. Payment must be made in full before production and despatch. All transactions are processed securely via PCI-DSS compliant providers.

7. CONSUMER RIGHTS

Under UK law, you have statutory rights, including:

  • Goods that are of satisfactory quality, fit for purpose, and as described.

  • The right to cancel and return goods within 14 days of delivery.

  • Note on Returns: Please refer to our Returns & Exchanges Policy regarding the refund of original shipping costs and the responsibility for return shipping. These rights are in addition to our specific brand policies and cannot be excluded.

8. INTELLECTUAL PROPERTY

All content, including text, images, logos, and the "SAGAX" brand identity, is the property of SAGAX. You may not reproduce, distribute, or use our content for commercial purposes or competing services without express written permission.

9. THIRD-PARTY LINKS

We are not responsible for the content, accuracy, or privacy practices of third-party websites linked to our store. Accessing these links is at your own risk.

10. WEBSITE AVAILABILITY

While we aim for 24/7 availability, service may be temporarily suspended for maintenance, technical issues, or security updates. We do not guarantee uninterrupted access.

11. USER CONDUCT

Users must not engage in fraudulent activity, harass staff, or attempt to compromise our website security. Breach of this conduct may result in immediate account security or legal action.

12. LIMITATION OF LIABILITY

To the extent permitted by law, SAGAX shall not be liable for indirect, incidental, or consequential damages, or loss of profits. Our total liability shall not exceed the value of your purchase.

13. INDEMNIFICATION

You agree to indemnify SAGAX from any claims or costs arising from your breach of these Terms or your violation of any law or third-party rights.

14. MODIFICATIONS

We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. We recommend reviewing this page regularly.

15. SEVERABILITY

If any provision of these Terms is found to be unenforceable, that provision shall be severed, and the remaining terms shall continue in full force and effect.

16. GOVERNING LAW

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

17. CONTACT INFORMATION

For questions regarding these Terms, please contact us at:

  • Email: contact@sagaxstore.co.uk

  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM GMT.